Returns & Exchanges
At Savage Raven by Skull & Co., we stand by our premium gaming hardware and electronics with a 30-day satisfaction guarantee. If your gear doesn't meet your performance standards, we offer a streamlined return process to get you back in the game.
Return Process
- 1.Initiate Your Request
Log into your account portal or contact our support team with your order number and the reason for the return to receive a Return Merchandise Authorization (RMA).
- 2.Secure the Hardware
Pack your item in its original Savage Raven packaging, ensuring all cables, adapters, and manuals are included to qualify for a full refund.
- 3.Ship to HQ
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location for secure transport to our inspection facility.
- 4.Technical Inspection & Refund
Our technicians will verify the device's condition within 3-5 business days of receipt, after which your refund will be processed to your original payment method.