Frequently Asked Questions
Everything you need to know about your Savage Raven hardware and accessories.
What is the standard shipping time for Savage Raven orders?
Most orders are processed within 24-48 hours. Domestic shipping typically takes 3-5 business days, while international delivery can range from 7-14 days depending on your location.
Do your gaming accessories come with a warranty?
Yes, all Skull & Co. hardware sold under the Savage Raven brand includes a 12-month limited warranty covering manufacturing defects and technical malfunctions.
Are your controllers and grips compatible with all consoles?
Compatibility varies by product. Please check the 'Technical Specifications' section on each product page to ensure compatibility with Nintendo Switch, PlayStation, or Xbox systems.
What is your return policy for electronic goods?
We offer a 30-day return policy. Items must be in their original packaging and in like-new condition to qualify for a full refund. Return shipping costs may apply.
How can I track my package once it has shipped?
Once your order leaves our warehouse, you will receive an automated email containing your tracking number and a link to the carrier's tracking portal.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a secure checkout experience.